Home Viewing Program
We understand that not everyone can make it to our showroom for a fitting, so we are delighted to offer our Home Viewing Program, which allows you to select from any of our rare vintage rings and try them on from the comfort of your own home.
How Does It Work?
Our Home Viewing Program works as follows:
- Browse the jewelry on our website and pick out an item that you would like to have sent to your home.
- Email us to receive our bank wiring information or give us a call at 212 265 3868 with your credit card details.
- We will charge your credit card for the full amount of the ring, and send it to your home via insured & overnight shipping. We also offer complimentary ring sizing before we ship. The sizing will not void the Home Viewing Program return policy.
- You will have a full 14-days to try on the item at home and make your decision. If you decide that the ring isn’t right for you, we will send you a complimentary return shipping label. Once the ring returns to our showroom, we will refund your credit card for the full amount, no questions asked.
Benefits of Home Viewing
Our “try engagement ring at home program” makes the world of difference for those who wish to see and feel their ring in person but cannot come to our New York Showroom.
We, at Estate Diamond Jewelry, understand that buying an engagement ring is a very significant purchase. It is important to us that our customers love and adore their ring before they commit to keeping it.
A picture will not always be enough to appreciate the beauty of our rings. Inspecting the ring in person, within a well-lit environment, is of critical importance. It allows one to truly gain a sense of how each stone reacts to and reflects different kinds of light.
Frequently Asked Questions
Q: Will the sizing of the ring void my return policy?
A: No. Ring sizing is complimentary and will not affect the return policy at all.
Q: Do I have to pay the entire amount to start the Home Viewing Program?
A: Yes. We require a credit card payment or bank transfer for the entire value of the ring before we send it out for the Home Viewing Program.
Q: Will I still be covered by the return policy if I send my item to another jeweler to alter or change?
A: No. If any alterations or changes are made to the item by anyone aside from our own jewelers, the rights for the return policy are voided.
Q: How long does ring sizing and shipping take?
A: Ring sizing takes approximately 1 -2 business days. We ship all packages with FedEx Overnight and Insured Shipping.