Estate Diamond Jewelry offers a flexible Layaway Program. This program allows you to reserve one of the pieces in our collection and then pay up the remainder at a slower pace.
- How the Layaway Program Works?
- Return Policy for Layaway Program
- Frequently Asked Questions
- Other Financing Programs
How the Layaway Program Works?
The Estate Diamond Jewelry Layaway Program is very simple and easy to use.
Here’s how it works:
- Reserve the Ring online (or over the phone) by placing a fully-refundable deposit on the ring or jewelry piece.
- Pay off the ring in ten (or fewer) monthly payment installments.
- Once the item has been paid in full, we will ship the ring or jewelry piece to your location with overnight and insured shipping.
Please note that although our standard layaway payment plan spans ten months, we can also accommodate longer payment plans upon request.
The ring will not be shipped to your location until the payment has been fully completed.
Return Policy for Layaway Program
Our standard 14-day return policy covers the Layaway Program, which means that the 14 days will only activate upon the customer’s receipt of the item.
For example, if a customer places their deposit on a ring on January 1st and only finishes paying the Layaway Program on August 1st. The return policy protection will begin once they receive the ring on August 2nd and will continue for the next 14 days.
Additionally, if the customer chooses to terminate the Layaway Program within 30 days, they will receive a full refund (unless stated otherwise in the invoice).
If the customer misses two payment cycles (or if the layaway was canceled after 30 days), the item will no longer be held on reserve, and the already-processed payments will be converted to store credit. Store credit doesn’t expire.
Frequently Asked Questions
Q: Can I extend my Layaway Plan for longer than ten months?
A: Yes. Give us a call, and we will work with you to extend your Layaway Program to something that makes you comfortable.
Q: How much money do I have to give to put a hold on a ring or piece of jewelry?
A: We require at least a 10% refundable deposit to put a ring on hold.
Q: What if I cancel the Layaway Program in the middle?
A: If you cancel your layaway after 30 days, the layaway amount already given to Estate Diamond Jewelry will be transferred to store credit. The store credit will not expire and can be used towards a purchase at a later date.
Q: Is there any interest charged on this Layaway Program?
A: No. There is no interest charged and no additional or hidden fees charged on this Layaway Program.
Other Financing Programs
In addition to our layaway program, we also carry a few other financing options.
- Financing Program. Partnered with Splitit.
If you have any other questions about the financing programs, please feel free to email us or call us at 212 265 3868.