Last updated: August 10, 2026

Estate Diamond Jewelry stands behind the quality of its jewelry and the work performed by EDJ. This One-Year Limited Warranty covers qualifying defects under the terms below. This warranty applies to jewelry purchased directly from Estate Diamond Jewelry. A signed invoice or transaction-specific agreement may contain additional terms.

Warranty Period

The warranty lasts for one year from the date of documented delivery or pickup.

To make a warranty claim, the customer must notify EDJ and return or ship the jewelry to EDJ for inspection before the one-year warranty period expires.

The warranty period is separate from EDJ’s 14-day Return Policy. Expiration of the return period does not end an otherwise valid warranty claim.

What the Warranty Covers

This warranty covers:

  • Defects in workmanship performed by EDJ
  • Undisclosed structural defects that existed when the jewelry was purchased
  • Damage directly caused by a covered defect
  • Stone loss directly caused by a covered defect

Coverage is determined only after EDJ receives and inspects the jewelry.

Because antique, vintage, and estate jewelry may show age-related wear, prior repairs, surface variation, old solder, tool marks, patina, and other evidence of use, these characteristics are not automatically considered defects.

What the Warranty Does Not Cover

This warranty does not cover:

  • Ordinary wear and aging
  • Routine cleaning, polishing, or maintenance
  • Routine prong tightening
  • Rhodium plating or other normal refinishing
  • Scratches, dents, surface wear, or loss of polish
  • Gradual thinning or wearing of metal, prongs, chains, clasps, engraving, or other components
  • Changes in finger size or the fit of a ring
  • Damage caused by impact, dropping, bending, snagging, crushing, or pressure
  • Damage caused by exercise, occupational activity, improper storage, or inappropriate wear
  • Damage caused by chemicals, cosmetics, cleaning products, improper cleaning, or environmental exposure
  • Damage caused by neglect, misuse, or failure to follow reasonable care instructions
  • Loss or theft of the jewelry
  • Stone damage or stone loss unless directly caused by a covered defect
  • Conditions or characteristics that were disclosed before purchase
  • Problems caused or changed by work performed outside EDJ

A problem that appears during the warranty period is not necessarily a covered defect. Coverage depends on the cause of the problem and the results of EDJ’s inspection.

Loose Stones and Other Warning Signs

If you notice a loose stone, damaged prong, bent setting, crack, unusual movement, or another possible problem, stop wearing the jewelry and contact EDJ promptly.

Continuing to wear jewelry after a problem becomes reasonably apparent may cause additional damage or stone loss. The warranty does not cover additional damage caused by continued wear after a warning sign was noticed or should reasonably have been noticed.

Work Performed by Another Jeweler

Any sizing, repair, polishing, refinishing, cleaning, engraving, testing, resetting, soldering, stone tightening, component replacement, alteration, or other work performed on the jewelry by anyone other than EDJ or a jeweler expressly authorized by EDJ in writing will immediately and completely void this One-Year Limited Warranty.

This applies to the entire item, regardless of which part of the jewelry was worked on and regardless of whether the claimed problem appears related to that work.

Jewelry is an integrated structure. Work performed on one area may affect the metal, gemstones, settings, prongs, solder joints, and structural integrity of other areas. Outside work may also prevent EDJ from reliably determining the item’s previous condition or the cause of a later problem.

Customers must contact EDJ and allow EDJ to inspect the jewelry before permitting another jeweler or service provider to perform any work on it.

How to Make a Warranty Claim

Contact EDJ before the one-year warranty period expires and provide:

  • Your name and contact information
  • Your invoice, order number, or other proof of purchase
  • A description of the problem
  • Clear photographs or videos, when requested
  • Information about any resizing, repair, maintenance, or other work performed since purchase

EDJ will provide instructions for sending or bringing the jewelry to our showroom.

Please do not ship jewelry to EDJ without authorization and written shipping instructions.

Shipping for Warranty Claims

The customer is responsible for insured shipping to and from EDJ unless EDJ agrees otherwise in writing or applicable law requires otherwise.

The jewelry must be packed and shipped according to EDJ’s instructions. EDJ may require a staffed carrier location, an acceptance scan, a carrier receipt, specific insurance, or another secure shipping method.

The customer is responsible for the package until EDJ physically receives and accepts it unless EDJ supplied an insured label with different written risk-transfer terms.

International customers are also responsible for applicable customs charges, duties, taxes, brokerage fees, and other shipping-related expenses unless EDJ agrees otherwise in writing.

Inspection and Coverage Decision

EDJ must receive and inspect the jewelry before determining whether the claim is covered. There is no inspection fee solely to determine warranty coverage.

EDJ may consider the jewelry’s condition, age, construction, disclosed characteristics, maintenance history, evidence of impact or misuse, prior repairs, outside work, and other relevant circumstances.

If the problem is not covered, EDJ may offer a repair estimate. EDJ will not perform a chargeable repair without the customer’s authorization.

Warranty Service and Remedies

If EDJ determines that a problem is covered, EDJ will ordinarily repair the covered defect without charging for the covered repair work.

EDJ may select the appropriate repair method, materials, replacement components, bench jeweler, laboratory, or qualified specialist. Because many antique and vintage components are unique, an exact replacement or completely invisible repair may not always be possible.

If EDJ reasonably determines that a covered defect cannot be repaired, EDJ may provide another appropriate remedy, which may include replacement, store credit, or a refund, subject to the transaction record and applicable law.

A warranty claim does not automatically entitle the customer to a refund, replacement, upgrade, or return of the jewelry.

Repairs Do Not Create a New Warranty Period

Warranty service does not restart or extend the original one-year warranty period unless EDJ agrees otherwise in writing or applicable law requires otherwise.

A separate written warranty may apply to repair work performed after the original warranty expires.

Relationship to Other EDJ Policies

This warranty is separate from EDJ’s Return Policy. A warranty claim concerns a covered defect. A return request concerns whether an eligible purchase may be returned during the stated return period.

Final-sale status does not eliminate a valid warranty right. Custom work, special orders, resized jewelry, and completed layaway purchases may still receive warranty coverage for qualifying defects unless the applicable written agreement lawfully states otherwise.

The version of this warranty incorporated into the customer’s transaction controls that purchase. A signed invoice or transaction-specific agreement controls if it provides more specific terms.

Other Legal Rights

This limited warranty gives you specific legal rights. You may also have other rights that vary by state or jurisdiction.

To the extent permitted by law, any implied warranties applicable to jewelry covered by this written limited warranty are limited in duration to one year. Some states do not permit limitations on the duration of implied warranties, so this limitation may not apply to you.

Nothing in this warranty limits a right or remedy that applicable law does not permit EDJ to restrict.

Contact Estate Diamond Jewelry

To ask a warranty question or begin a claim, contact:

Estate Diamond Jewelry
M. Khordipour, Inc.
608 Fifth Avenue, Suite 503
New York, NY 10020

Email: info@estatediamondjewelry.com
Telephone: (212) 265-3868